The Web Setup: BuildZoom

In this installment of the Web Setup, we spoke with David Petersen of BuildZoom a fast, easy and safe way to hire a contractor. Here’s a look at how they run a fast growing, collaborative start-up.

David, tell me about your team; what kind of office setup do you have?

Our core team is 20 people, 5 working in Customer Support in Oklahoma City and 15 here in San Francisco in Sales and Engineering.

We share an office with my brother’s company, Flexport, so we’ve got two fast growing start-ups in one space. 50 people in 100 square feet – it’s slightly insane. We’re moving next January but right now it’s definitely San Francisco start-up life, running on mostly MacBook Pros with some non-programmers using PCs, 50 desks and completely open space.

What web apps can your team not live without? How do you pick them?

I personally am extremely price sensitive; I have an aversion to signing up for new apps because I crave simplicity. Each one is something new to worry about – but there are so many apps that provide great services that we need.

Each app adds complexity, something new thing to worry about – but so many provide great services that we need.

Usually we’ll hear about one 2-3 times and realize it’s something we can use. Most, like Meldium, once we started using, we realize we can’t live without it. One of the biggest stressors in my entire life used to be keeping track of 50 passwords. Every site has different requirements: Numbers, upper case letters, lower case, punctuation, no punctuation – it caused me serious stress! I couldn’t get into my accounts and then I started using Meldium.

Slack is the number one thing we use – we love it. It’s helpful and reduces e-mail. We use Trello for roadmap items, GitHub for tracking bugs, HelloSign to sign something (it’s a God send), Bugsnag lets users tell us when our site as a bug, Amazon Web Services (AWS) for all of our hosting, and HelpScout is how we communicate with the world.

We use a number of others as well: FedEx, Instacart, oDesk, RingCentral, MailGun, Mandrill, SauceLabs, MailChimp, BizSpark, Authorize.net, Optimizely, Olark, New Relic, Twilio, ZenPayroll, Zenefits – it’s a lot.

How do you hire and onboard new people?

Meldium makes it easy to get everyone onboard quickly with all of our shared apps most our employees all have their own sign-ins since they all use Meldium for their individual apps. We don’t do any firing – so don’t have to use it to de-provision or offboard anyone.

What would be your dream setup? What would you wish were easier or better?

I would love to be in an office where we had 360 degree views of the San Francisco Bay area, from the 40th floor. I want my employees to be able to work together very collaboratively, sit near each other and not be interrupted.

In every way, with apps we use or the stuff we build, I would rather do fewer things better.

For me, I want everything in my life to be simpler, more minimalist. From personal investments, to my work, to the apps we use. You can get very tempted to add complexity with different tools and services and the toll of managing so many different things and sneak up on you. In every way, with apps we use or the stuff we build, I would rather do fewer things better.

Meldium App Trends, November 2014

Each month our team looks at usage data to identify popular and trending web apps – Welcome to our Thanksgiving edition!

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At the very top of our rankings, the same pack continues to be in the lead, with Twitter, Mailchimp, Gmail, and AWS all gaining points in our index.

This month, we saw strong growth from some great apps. Jenkins the popular continuous integration service, Kimono Labs, a powerful tool to generate an API for any website, StatusPage, a simple service to keep your users up-to-date about service outages and finally OneSky, which helps translate apps, websites, and games.

We’re up to over 1,600 supported apps in Meldium, which means customers had many new integrations to choose from. The four most popular new apps in October ran the gamut of categories: Userlike a live chat tool for websites, cloud storage provider Intronis, BuzzSumo a content marketing analytics tool, and comScore the digital anlalytics service.

Every month we look at one category in a little more depth: this time around we looked at payment applications, from the developer-focused to broad consumer payments. Four apps at the top of the list – Stripe is neck and neck at the top of the heap with PayPal while Balanced and Braintree have both made solid advances in the rankings this month.

What category would you like to see featured next month? Make a suggestion on Twitter using the #AppTrends hashtag – we’ll choose next month’s spotlight based on your suggestions! For even more insight into popular and trending web apps and services, look out for a special year-end edition of Meldium App Trends.

Meldium App Trends, October 2014

October’s here, and that means creative costumes, decorative gourds, and hot app trends, fresh from the oven!

In the top apps category, the rich get richer, with Twitter, Mailchimp, Gmail, and AWS not just retaining but gaining points in our index (though Gmail did leapfrog AWS to take the bronze medal position). Our “Trending Up” report features one big winner - Trello posts the largest gain ever in the index. The stalwart collaboration app is joined by another old-school app, photo-sharing site Flickr, as well as the error reporting tool Crashlytics and Librato, a metrics and monitoring platform.

We’re up to over 1,500 supported apps in Meldium, which means customers had many new integrations to choose from. The four most popular new apps in September ran the gamut of categories: Nexonia, an expense reporting tool, was joined by Bing Ads, Contractually (which helps you smoothly process contracts), and Spreadshirt, for all your custom t-shirt needs.

Every month we look at one category in a little more depth: this time around we looked at helpdesk tools, from the simple and lightweight to the powerful and complete. Four apps rose to the top of the list - Zendesk reigns supreme as the most popular helpdesk app in Meldium, with Help Scout and Olark both on the rise just behind. Desk.com clocked in as the fourth most popular app, with a slight decrease in this month’s index.

What category would you like to see featured next month? Make a suggestion on Twitter using the #AppTrends hashtag - we’ll choose next month’s spotlight based on your suggestions!

Meldium App Trends, September 2014

A new month means a new edition of Meldium App Trends! Let's go right to the data:

Our most popular four apps retain their lead, with a slight improvement in popularity for AWS and Gmail, and slight declines for Twitter and Mailchimp. The biggest winners this month are four very different apps:

  • Lucidchart lets you generate diagrams of all types in your browser, from UML to circuits to wireframes.
  • Code School is an awesome way to learn to code online. We previously featured Envy Labs, the makers of Code School, in an edition of The Web Setup - glad to see them gaining in popularity on Meldium.
  • DoorDash delivers high-quality restaurant food straight to you. As of this writing, they're available in the San Francisco Bay Area, Los Angeles, and Boston - give it a try and get your first delivery free.
  • Gengo is a translation service powered by people, with over 12,000 translators available to help you localize your content.

Each month we highlight apps that are new to Meldium - sometimes they are brand new startups, other times established businesses for which we've recently added SSO support. Just like our trending apps, we see a wide variety in the newcomers list:

  • Distelli gives you a single place to deploy code to AWS, Rackspace, Linode, and other cloud providers.
  • Namify sells branded goods to help your organization make an impact at your next conference or meetup.
  • NextDayFlyers can handle all sorts of online printing needs: from posters, to business cards, to custom calendars.
  • Aptible is a recently-launched private cloud that meets HIPAA security standards.

Finally, in our monthly spotlight we look at the most popular social apps on Meldium. I probably don't have to explain what any of these are, but we see that Twitter, Facebook, Pinterest, and Instagram all dominate the list. Interestingly, Pinterest is the only one of these apps gaining in popularity on Meldium.

What apps have you started using recently? Tweet to us at #AppTrends and share what you're using with the world.

Announcing LogMeIn + Meldium

Today, we are excited to share the news that LogMeIn, Inc. has acquired Meldium, enabling us to continue to provide our service with expanded resources and integration into a broader suite of IT management tools. Everyone at Meldium will be joining the team at LogMeIn and we're looking forward to bringing our startup spirit to a great company.

With this change, Meldium remains the same product with the same team and same strong security measures that our customers have come to know and love. In fact, as we integrate with LogMeIn's world-class infrastructure, we're in a great position to offer you an even better Meldium experience.

If you're already a Meldium customer, you don't need to do a thing: you'll continue to get the same SSO and user management services you've come to expect from the same place. And if you're not a customer, now is a great time to start your free trial!

We believe joining LogMeIn will allow us to deliver a better service to an even larger audience. LogMeIn is a leading provider of cloud-based access, collaboration and IT management tools with a specific focus on small- and medium-sized businesses. Meldium has been a pioneer of the next generation of identity management for businesses running on cloud services. As a combined force we'll continue to delight our users and empower a new generation of IT pros to manage and secure cloud applications.

If you have any questions, please do not hesitate to contact us.

Boris Jabes | Co-Founder and CEO, Meldium